Answer · Understand · Hand off
Luna handles voice and chat on your site or phone line, qualifies intent, and escalates with transcript, summary, and next step—not a cold transfer.
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Splendens.app — Latin for shining & bright
Splendens: Luna AI voice, chat, Smart CRM, and call intelligence.
After hours, they call. Luna captures the request, figures out what matters, and gives your team enough context to act inside the workflow you already use.
Splendens portfolio
Explore live builds.
Jump into client and partner demos powered by Luna — each tuned for industry, tone, and handoff rules.
- 01Higher ed
St. Benilde · De La Salle
Luna enrollment guide for DLS-CSB — voice, chat, and campus storytelling.
Open demo - 02Early learning
Sacred Heart School · Montessori
Sun Valley preschool experience — programs, admissions, and family journey.
Open demo - 03FMCG
Gardenia Bakeries Philippines
Luna AI workforce and operations copilot — sales, logistics, HR, and frontline support.
Open demo - 04Health & biotech
HexBio Philippines
Separate biotech build — compliant product education and medical-affairs handoffs.
Open demo - 05Alumni
DLSASMC Alumni Portal
Always Lasallian, always home — St. Mutien alumni community and engagement.
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What Splendens delivers
One conversation. One clear next step.
Smart CRM built in
Contacts, transcripts, dispositions, and follow-ups live in one pipeline. No brittle sync layer between conversation and CRM.
Every channel you use
Website voice and chat, inbound/outbound calls, SMS, WhatsApp, Viber, and Messenger—configured to your rules and tone.
Intelligent operations
Overflow and after-hours coverage, multi-call concurrency, dialects and languages, and approved workflows your team governs.
Splendens spotlight
Shining voice, CRM, and workflows—with human-in-the-loop controls.
Luna captures intent on every channel, documents the handoff, and keeps your team in control—before, during, and after the conversation.
Splendens overflow
After-hours calls, fully documented handoffs
Splendens Luna de-escalates tense moments into human-ready cases—billing context, repeat-contact history, urgency, and the next step your agents need in one record.
Open call intelligence
Voice · Chat · CRMBuilt on Splendens
Answer. Understand. Hand off—with CRM built in.
Voice, chat, messaging, and pipeline data stay on one Splendens stack so leaders see quality, intent, and governance without stitching tools together.
Luna on film
Meet Luna in motion.
Two short films from the SmartStart / Agenty demo. Press play when you're ready.
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Luna across team types
Patterns from frontline conversations to operational dashboards.
Splendens brings Luna voice and CRM to teams that need measurable coverage—after-hours overflow, multilingual front lines, and escalation rules you configure before Luna acts.
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Healthcare access
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Pharmaceuticals
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BPO & collections
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Telecom
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Financial services
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Retail networks
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Public sector
Splendens call intelligence
Turn every customer conversation into an operating signal.
Review call quality, intent, sentiment, escalation packets, and governance in one workspace—aligned with how Luna runs on production voice and chat channels.
Open call intelligenceCareer arc
From field sales to modern customer experience.
Chief Operations Officer · Luzon
JVZEA Pharmaceuticals
Executive operations leadership across Luzon.
Head of Marketing & Business Development
HealthSolutions Enterprises
Marketing plans, distribution, and sales force development in healthcare.
Learning facilitator & professor (part-time)
De La Salle–College of Saint Benilde
Sales, distribution, and marketing programs for SMIT and SPACE.
Business & marketing consultant
Independent practice
Training and consultancy for SMEs on sales, service, and strategy.
Region sales manager
Pepsi-Cola Products Philippines
Southern Tagalog operations—distribution, field marketing, and record regional volume.
District sales · training · medical marketing
Mead Johnson Philippines (Reckitt)
Territory and district leadership, national training programs, and HCP marketing.
Restaurant supervisor → assistant manager
Shakey's Pizza Restaurant (Golden Pizza)
Operations path from service crew (working student) to assistant restaurant manager.
DBA candidate · MBA · B.S. HRM
St. Paul University Manila · Ateneo GSB · UST
Doctor of Business Administration (in progress), MBA (Regis, 2006), Hotel & Restaurant Management (1989).
Founder · Splendens.app
Splendens
Luna voice, conversation intelligence, and CRM workflows for teams that need measurable handoffs—not cold transfers.